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12 of the Biggest Ransomware Attacks of 2020

Ransomware can cost an organization millions and often the victim has no alternative but to pay. In this article, we look at 12 of the biggest ransomware attacks that occurred in 2020.

Ransomware is a form of malware which is installed on a victims device or devices with the main objective of seizing and/or locking away sensitive data. As the name suggests in order for a victim to regain access to their data and systems they need to pay a ransom. More often than not, the two options a victim is presented with when they succumb to a ransomware attack is to either rebuild their systems from scratch and potentially have the attacker leak the data online - or pay up.

As such, it’s unsurprising that, in our increasingly digital age with more and more data on the cloud, that the number of attacks and the success of ransomware attacks is on the rise. Approximately 58% of ransomware victims paid in 2020, compared to 39% in 2017.

Ransoms for these kinds of attacks range from a few hundred dollars to thousands or even millions of dollars payable in cryptocurrency such as Bitcoin. In return for the payout, the attackers will release a decryption key allowing the organization to return to business. Certain industries, such as government organizations and hospitals are more susceptible to ransomware attacks due to the nature of the work that they do often being time-sensitive. For example, a ransomware attack crippled a hospital in Germany, leading directly to one patient’s death.  

There are numerous strategies that ransomware attackers employ to gain access to a victims database. One of the most common though is through social engineering tactics, such as phishing emails. Cybercriminals can make these emails look exactly like trustworthy emails from official sources, tricking victims into downloading compromised software onto their device. 

Because of the nature of social engineering tactics, and the evolving cyber threat landscape no organization can ever be fully secure from malware threats. Below we outline 12 of the biggest ransomware attacks that occurred in 2020.

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12 Ransomware Attacks that Happened in 2020

1. ISS World 

Estimated cost: $74 million 

In February of 2020 ISS world, a Denmark based company went down due to a ransomware attack. Thousands of employees were left without access to their systems and emails. This cost them an estimated $74 million which includes regaining control of the affected IT systems and re-launching critical business systems. 

2. Cognizant

Estimated cost: $50 million

A ransomware attack on the organization Cognizant in April of 2020 is said to have cost the company over $50 million, potentially as much as $70 million, including legal and consultation costs and data recovery costs, along with the financial loss reflected in their second-quarter earning in 2020.

3. Sopra Steria 

Estimated cost: $50 million

The company Sopra Steria revealed that they were hit by hackers using a new version of the Ryuk ransomware in October.

They estimate that the fallout, including dealing with the various systems that went out of action, is likely to have a gross negative impact on operating margin of between €40 million and €50 million.

4. Redcar and Cleveland Council 

Estimated cost: $14 million

Redcar and Cleveland Council in the UK suffered an attack on their systems in February of 2020 costing the council an estimated $14 million.  The ransomware attack is said to have disrupted the company’s network, tablets, computers, and mobile devices for 3 full weeks. The council announced that in March, that it could take months for a full recovery and estimated the overall costs to be between $14 - $21 million.

5. Software AG

Estimated cost: $20 million

Software AG is the second-largest software vendor in Germany. They were reportedly hit with the Clop ransomware in an attack in October of 2020. The company disclosed that the ransomware attack disrupted a part of its internal network but didn’t affect customer services. The cybercriminal group responsible demanded a $23 million ransom.

7. Travelex

Estimated cost: $2.3 million

It was reported that Travelex the money exchange firm was hit with a file-encrypting malware attack which shut down its internal networks, website and apps for several weeks. Reportedly Travelex paid a ransom of $2.3 million in BTC to the dark actors to regain access to their data and restore services.

8. University of California San Francisco (UCSF)

Estimated cost: $1.14 million

UCSF was targeted by a malware attack which encrypted servers used by the school of medicine impacting students in June of 2020. The ransomware was prevented from travelling to the core UCSF network and causing more damage. The authorities negotiated with the cybercriminals and UCSF ended up paying approximately $1.14 million in ransom of the $3 million demanded. 

9. Shirbit Insurance 

Estimated cost: $1million

After a cyberattack on the Israeli Insurance provider Shirbit in December of 2020 the attackers demanded roughly $1 million in Bitcoin. In order to pressure the company into paying they demanded immediate payment or an increase in the ransom cost, doubling after 24 hours. Additionally, to show they weren’t empty threats they dumped the first 300 records online, again threatening to dump additional records every 24 hours until they received payment.

10. Communications and Power industries 

Estimated cost: $500,000

California-based Communications & Power Industries (CPI) makes components for military devices and equipment, like radar, missile seekers and electronic warfare technology. The company counts the U.S. Department of Defense and its advanced research unit DARPA as customers. Reportedly, CPI paid $500,000 to obtain the decryption key to unlock their servers and return services.

11. Grubman Shire Meiselas & Sacks 

Estimated cost: $365,000

Grubman Shire Meiselas & Sacks is a law firm that specializes in law for those in the media and entertainment industry. Their clients consist of a range of A-list celebrities and, with such high profile individuals on the line, the stakes for them were extremely high. They were targeted and files encrypted by REvil ransomware. The firm agreed to pay an estimated $365,000, however, the attackers started demanding more afterwards and the company has since kept quiet on what it has or is willing to pay.

12. Tillamook County 

Estimated cost: $300,000

Tillamook county in the US was attacked by cyber attackers in January. The attack interrupted their email network, phone systems and website. After exhausting alternative options, they estimated the costs to restore service would cost well over $1 million and take several years and opted instead to pay the $300,000 ransom. 

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Keeping your data and organization secure

  1. Never click on suspicious links or any links attached in unsolicited emails. 

  2. Back up systems and data continuously. Create a separate data-backup in an external hard drive that is not connected to your computer, so that you don’t have to pay the ransom if a ransomware attack happens.

  3. Never disclose personal information over the phone or over email. 

  4. Educate employees of cybersecurity best practices and social engineering tactics that may be used against them.

  5. Limit employee access to sensitive data to reduce attack surfaces.

OSINT Tools and Mitigating Costly Ransomware Attacks

Early warning of data beaches through OSINT tools can help you predict and prevent cyber attacks as well as enable organizations to take mitigating actions faster. While open-source intelligence tools can’t prevent ransomware, they can help organizations reduce the risks and potential damages. 

OSINT tools can be used by organizations to monitor their supply chains, allowing them to learn of potential disruptions in real-time and enabling them to implement contingency plans fast. 

Additionally, organizations can use tools like Signal to monitor for ransomware and malware currently being used. This can help security teams determine emerging threats being used against other organizations in their industry to better inform ongoing cybersecurity best practices.

Ultimately, by using OSINT to monitor darknet forums and market places security professionals are able to learn about the newest strategies being employed, the most recent weaknesses being exploited, and the most current software being utilized. Armed with this knowledge they are much more able to develop effective countermeasures as well as actively prevent ransomware infection.

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7 Dark Web Forums You Need to Monitor for Improved Cyber Security

We take a look at how security professionals can utilize OSINT tools like Signal to more efficiently and effectively monitor threats on dark web forums.

The dark web has grown in popularity over the years as people become increasingly technologically savvy. Using a darknet browser like Tor or I2P allows users to stay anonymous whilst browsing online. 

There could be any number of reasons a person desires anonymity online, and many of those reasons are perfectly legitimate. For example, they might simply have concerns about large companies’ abilities to track their online activity, they might not feel comfortable giving Google all their data. Alternatively, they might live in a place with restrictions on freedom and free speech and necessarily turn to dark web anonymity to access world news or freely share journalism. 

However, the same anonymity which protects those people is also a boon for criminals. It allows them to operate across borders, organize crime, and trade in illegal items, both physical and digital. Additionally, any number of topics can be found on dark web forums being discussed, including extremist ideas, hate speech, threats of violence, or even plans for cyber attacks.

It is this broad array of potentially dangerous activity on the dark web which is of concern for security professionals. By monitoring the dark web with OSINT tools like Signal, security professionals can discover exploit kits targeting their organization, get early alerts of data breaches, and even prevent physical attacks on assets or employees

In this article, we take a look at a few of the more common dark web forums and how security professionals can utilize OSINT tools like Signal to more efficiently and effectively monitor threats on the dark web.

About Dark Web Forums as Data Sources 

Because of the anonymity afforded by the dark web, people feel comfortable discussing all manner of things. As such, the dark web, especially dark web forums, is a valuable source of intelligence for security professionals. Monitoring these channels can help expose real and potential threats ranging from planned attacks, both physical and digital, to fraud, data breaches, and more.

Below we take a look at 7 of the largest dark web forums that professionals need to be aware as potential security data sources.

Nulled

Nulled is an online forum board with over 3 million members as of 2020, mostly used by cybercriminals to trade and purchase leaked or hacked information. In 2016 it became known as the target of a data breach which helped law enforcement to obtain information about possible "suspects", who were registered on Nulled.

Dread

Dread is a forum on the darknet that mirrors Reddit’s functionality. It provides the same familiar community discussion boards. The forum takes many ideas from Reddit, such as sub-communities and user moderation responsibilities. The Website manages to mimic this functionality without any JavaScript. The main goal of Dread is to offer a censorship-free forum, but it also offers some services, such as pen testing.

CrackingKing

Cracking King is a community forum that provides tutorials and tools for hackers. Additionally, you can find information about and from data leaks, as well as gain access to their marketplace.

CryptBB

CryptBB, which launched in 2017, started out life as a private English-speaking hacking forum known for its rigorous application policy, only accepting members who passed an interview. They have, however, recently been expanding with a new section of the site for “newbies”.

RaidForums

RaidForums is a site dedicated to sharing hacked databases and tools to perpetrate credential stuffing attacks. They also have an open web version of their site.

FreeHacks

FreeHacks is one of the most popular and one of the largest hacking forums on the web. This Russian community of hackers and cybercriminals gathers its resources to expand and solidify their knowledge base.

HackTown

HackTown is an educational platform. They have numerous courses all of which focus on hacking for profit. The forum aims to educate new hackers and cybercriminals to help them develop their skill sets and successfully pull off fraud attacks, phishing campaigns and more. 

Related: How Can 4chan be Used as a Data Source for Security Intelligence? 

Key Challenges of Dark Web Monitoring for Security Professionals

Security professionals face a number of challenges when it comes to monitoring the dark web. For a start, there is the sheer volume of posts. With each of these forums and market places operating across numerous time zones, they have continuous activity. The most popular of them get tens of thousands of posts a day. Manually monitoring these sites is just not a feasible task.

Secondly, the more explicit dark web forums and market places will require you to create an account and may even go some way to verifying you have the skills to be allowed in. While the anonymity of the dark web means they likely can’t work out exactly where you came from or what your true purpose is on their platform, those that are interested might attempt to get further information out of you to determine your real identity. When creating an account it’s important to make sure it holds no relevance to any other online account you hold if you want to maintain your complete anonymity and don’t become a target of those same criminals you are looking to monitor.

Once you’re into one of these forums or marketplaces you will then need to remain active on the platform, without arousing suspicion otherwise you could have your hard-won access revoked. 

Finally, a lot of hackers on the dark web would be more than willing to turn their talents and attention to you should you accidentally cross them. Some websites will infect your device with malware and any and all links or downloads should be viewed with suspicion. Additionally, if you do click any links you may be taken to the material you don’t want to see that many people would find disturbing. As such, unless you’re confident you can safely and securely navigate the dark web, it may be better to look for safer, more efficient alternatives. 

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The Role of OSINT when Monitoring the Dark Web

The Signal OSINT platform works by continuously scanning the surface, deep, and dark web. You can create custom searches using boolean logic and select from several data sources. These search results can then be filtered using our advanced AI and natural language processing (NLP) which enable you to search across languages, determine location, analyze copy in imagery, and even assess the emotional intent behind text through our NLP software Spotlight.

The benefits of having a tool like this for monitoring the dark web include efficient continuous monitoring and assessment of a multitude of sites allowing security teams to monitor more of the web to catch more threats faster. Additionally, they can access this data without ever having to hunt down and access the various dark web forums and marketplaces which is both more secure and much more time-efficient.

This approach allows you to leave your dark web monitoring on autopilot and not only effectively reduce costs but vastly increase the scope of your monitoring ability and the overall amount of hyper-relevant intelligence at your fingertips.

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