The Threat of Doxing to Organizational Security

What is Doxing?

The term itself originates from the phrase “dropping docs” and was later shortened to “docs” and then “dox”. As the original term suggests, doxing is when someone collects and then shares information about another person or organization.

There are numerous reasons someone might dox someone else or be the victim of doxing. It could be for revenge or a personal grudge, a disgruntled ex-employee might target their previous employer, for example. In 2014, Sony was the victim of a doxing attack backed by, experts believe, the North Korean government after they released a film which made fun of their leader. Other motivations include harassment and cyber-bullying, vigilante justice (for example, exposing neo-Nazi’s), and doxing for financial gain. 

Organizational doxing is on the rise and can be immensely damaging, exposing company secrets and customer data, or more directly exposing executives to new levels of threats.

Doxing Strategies and Goals

Traditionally doxing started with an online argument escalating to one person digging out information on their adversary and sharing it online. More recently though, doxing has become more of a cultural tool with hackers taking down people or groups with opposing ideologies. When it comes to organizations, threat actors have been known to both target an organizations reputation and to use information gained through a doxing attack to leverage financial reward.

For example, in one scenario an employee at a bank was blackmailed after a doxing attack into using his position in the bank to steal over $100,000 from customers for his blackmailers. 

The fallout is generally reputational with the victim suffering from online abuse such as death threats to them and their family in lieu of the new information shared. However, on occasion, the fallout can be significantly worse. There have been examples of mobs dishing out physical vigilante justice after a person's information, such as an address, was shared online.

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There are numerous ways you can be identified online. By following ‘breadcrumbs’ of information a dedicated doxxer can assemble an accurate picture of a person - even if they were using an alias. The kind of details they might look for include, full name, current address, email address, phone number etc. Additionally, some doxxers might buy information from data brokers.

IP/ ISP Dox

There are various methods that can be used to locate your IP address, which is linked to your location. With just your IP address a doxxer could then use social engineering tactics against your Internet Service Provider (ISP) to discover the information they have on file such as:

  • Your full name

  • Email address

  • Phone number

  • ISP account number

  • Date of birth

  • Exact physical address

  • Social security number

This requires the doxxer to go through a dedicated process, which may not even work, however, it’s just one strategy they can employ, and even if they are unable to gather further information through a gullible ISP worker they still have the first parts of the puzzle - your IP address and a rough location.

Doxing with Social Media

If your social media accounts are public then anyone can view them. Often things a threat actor can find out include your location, place of work, your friends, your photos, some of your likes and dislikes, places you’ve been, names of family members, names of pets, names of schools you attended, and more.

With this kind of information, they can then find out even more about you, or even discover the answer to your security questions helping them break into other accounts such as your online banking.

As such it’s recommended to keep your social media profiles private, and if you use multiple online forums to use a different name and password for each to help prevent doxxers from compiling information from across multiple online forums and social media sites. 

Data Gathered through Brokers

Data brokers on the internet collect information from publicly available sources and then sell the data for profit. Generally speaking, they sell this data to advertisers - if you’ve ever found yourself randomly receiving emails from companies you’ve never heard of before, this is why. However, for a doxxer it could be an easy way to start building a detailed profile of their target.

How Might Doxing be Used Against Your Organization?

For organizations to be successful with their media strategies they necessarily need to share relevant information and regularly engage with their customers through social media channels. This provides a substantial opportunity for doxxers.

By combining publicly-available data with basic attack techniques, such as phishing campaigns or credential stuffing, malicious actors can uncover large quantities of supposedly secure data. For consumers, exposed information could lead to identity theft or public shame. Meanwhile, companies face the prospect of large-scale reputation damage or lost revenue if proprietary project briefs or intellectual properties are leaked to the public.

Additionally, doxing can be used as an incentive to expedite the resolution of ransomware attacks. This is where the cyber attacker threatens to release documents or information to the public should their target not pay the ransomware fee promptly. This adds to already serious financial implications.

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How Can you Prevent Doxing?

Unfortunately, it's nearly impossible to completely remove personally-identifying information from the internet, especially parts which are part of public records. Still, there are some tips to reduce your attack surface.

Keep your profiles private 

People and organizations do have a lot of say as to what gets published on the internet. Make sure to practice general data privacy best practices.

  • Avoid posting identifying information

  • Keep all social media settings at the most private level, and don't accept friend requests from people you don't know

  • Change the settings on Office and your phone's photo app so personal info isn't embedded in those files

  • Use a "burner" email address for signing up for accounts when possible.

  • Set the ‘whois’ records on any domains you own to private

  • Ask Google to remove personally available information about you, and request the same from data broker sites

Implement Safe Browsing Measures

These steps are good internet hygiene in any case, but can also prevent a breach that can lead to your info being exposed to a potential doxxer:

  • Use a VPN, especially when using insecure public Wi-Fi networks

  • Switch to a secure email system with built-in encryption

  • Vary your usernames and passwords

Self-Doxing

Humans remain the weakest link in the security chain. In most cases, malice isn’t the problem or the intent when someone lets a threat actor in. Instead, employees overshare personal data on corporate platforms by accident or use insecure third-party applications. In both cases, however, following the breach and identifying the potential compromises is difficult when IT teams start from the side of defenders. 

By flipping the script and looking at your organization from the view of potential doxxer it becomes easier for IT and security teams to spot key areas of weakness. They can then develop strategies and staff training programs to protect against them.

Final Words

Doxing represents a growing threat to organizations and individuals. However, by self-doxing with security intelligence gathering strategies, security teams can create accurate attack surface maps. With this intelligence, they can then enhance threat modelling and deliver actionable insights to staff to reduce overall risks.

Using OSINT software like Signal you can learn about potential threats as or before they occur, learn about potential exploits targeting your organization, and self-dox to help identify weaknesses and shore-up defences.

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